LEGAL

Privacy Policy

How we collect, use, and protect your personal information.

Last updated: 04th January 2026

Bespoke Beauty & Skincare is committed to protecting and respecting your privacy. This Privacy Policy explains how your personal data is collected, used, stored, and protected when you interact with our website, contact us, or use our services.

1. Who We Are

Business name: Bespoke Beauty & Skincare

Email: info@bespokebeautyandskincare.co.uk

Location: United Kingdom

For the purposes of UK data protection law, Bespoke Beauty & Skincare is the data controller of your personal information.

2. What Information We Collect

  • Name
  • Email address
  • Phone number
  • Wedding date, venue, and enquiry details
  • Any information you provide via contact or enquiry forms
  • Technical data such as IP address, browser type, and device information
  • Website usage data collected via cookies (see our Cookie Policy)

We only collect information that is necessary and relevant to providing our services.

3. How We Collect Your Data

Your data may be collected when you:

  • Submit an enquiry or contact form
  • Contact us by email, phone, or WhatsApp
  • Interact with our website
  • Accept cookies on our website

4. How We Use Your Information

We use your personal data to:

  • Respond to enquiries and provide information about our services
  • Confirm availability and manage bookings
  • Communicate regarding your enquiry or booking
  • Improve our website and user experience
  • Comply with legal or regulatory obligations

We will never sell or rent your personal data to third parties.

5. Lawful Basis for Processing

We process your data under the following lawful bases:

  • Consent – when you submit a form or opt in to communication
  • Legitimate interests – to respond to enquiries and operate our business
  • Contract – where processing is required to deliver a service
  • Legal obligation – where required by law

6. How We Store and Protect Your Data

Your data is stored securely using appropriate technical and organisational measures. We take reasonable steps to protect personal information from loss, misuse, unauthorised access, or disclosure.

We retain personal data only for as long as necessary to fulfil the purpose it was collected for, or as required by law.

7. Sharing Your Data

We may share your data only when necessary, for example:

  • With trusted service providers (e.g. website hosting or form processing tools)
  • Where required by law or regulatory authorities

All third parties are required to respect the security of your data and process it in accordance with UK data protection law.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Withdraw consent at any time (where applicable)
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us at info@bespokebeautyandskincare.co.uk.

9. Third-Party Links

Our website may include links to third-party websites or social media platforms. We are not responsible for the privacy practices of external sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.